Consulting Agency

"WhatsApp" messages and email have become reliable evidence in rental disputes.

Judge Abdul Qadir Musa, the Head of the Rental Disputes Settlement Center, a judicial unit of the Dubai Land Department, emphasized that the use of modern means of communication such as "WhatsApp" messages and email is an important aspect in rental relationships. He noted that such messages hold authority as credible evidence in resolving rental disputes, provided that the parties involved are examined and agree to their inclusion.

Judge Musa added that one of the means of communication between landlords and tenants is the use of modern communication tools such as text messages, email, and conversations on "WhatsApp." He emphasized that the legislation allows reliance on such means, provided that the disputing parties acknowledge the receipt of these messages, which are used to inform one party about the disputed matter between them.

Presumption is one of the indirect means of proof that renders messages on "WhatsApp" or email authoritative in case of rental disputes between tenants and landlords. Judge Musa underscored that the law permits reliance on these means if the conflicting parties acknowledge the receipt of messages and use them as arguments against each other.

In conclusion, Judge Musa confirmed that messages on "WhatsApp" and email are considered reliable evidence in rental disputes, provided that the disputing parties acknowledge the receipt of these messages and confirm their contents during the interrogation process.